FAQs

Shipping

We are a small company and at this time, only offer shipment within the United States.

Our suppliers work within various processing times. Please allow for 1-14 days to receive your item. 

Return Policy

Given that we work with many supplies, we do not accept returns at this time. If the item received is damaged, defective, incorrect, or you accidentally ordered the wrong size, we will gladly replace the item free of charge or offer in-store credit. Please email us at support@thebarkhouse.shop with your order number within 15 days of receiving your order.